| Designer Way Vacation Club (DWVC) are a
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| | One such survey for the Las Marismas de
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| Holiday Club who claim to offer their
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| | Corralejo resort by members Peter and Ann
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| members unrivaled discounts and service.
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| | Moir who returned home May 2nd, is shown
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| Booking through either their ABTA bonded
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| | below.
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| service provider's (Timelinx Vacation
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| | Booking System Rating
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| Services PLC) reservations office, or
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| | Ease of Booking 10
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| DWVC's online booking system they are
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| | Pre-Booking Information 10
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| currently offering their members access
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| | Accommodation Rating
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| to "Mega Deals". These deals offer 4 to 5
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| | Check In/Out System 10
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| star accommodation from as little as £9,
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| | Helpfulness of Staff 10
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| up to £99 per week.
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| | Quality of Room 9
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| Looking at the Las Marismas de Corralejo
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| | Room Cleanliness 9
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| resort, DWVC are offering a weeks
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| | Room Facilities 9
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| accommodation in a one bedroom apartment
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| | Swimming Pool 10
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| for £19 until the end of December this
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| | Restaurant / Food 10
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| year.
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| | Location 10
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| The resort is located in Corralejo on the
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| | Overall Rating
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| northern tip of Fuerteventura, a popular
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| | Value for Money 10
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| tourist town with a beach and waterpark.
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| | Holiday Experience 10
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| The complex is set in landscape gardens
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| | Another member, Lorna Lawson, sent an
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| and features a restaurant, two large
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| | email with her opinions of the resort as
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| pools and a fair sized paddling pool for
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| | shown below:
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| kids, there is also a play area next to
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| | "Hi Rachel
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| the kid's pool. Other activities on the
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| | I believe you spoke to my mother
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| complex include mini golf, volleyball and
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| | recently, Mrs June Lawson, asking forsome
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| tennis.
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| | feedback on my recent stay at the above
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| The rooms are tastefully furnished and
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| | complex. I have to say wehad a great
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| well equipped with a full kitchen, phone
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| | holiday. The apartment was lovely and the
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| andsatellite TV.
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| | swimming poolswere huge - with a separate
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| The resort does seem to live up to the 4
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| | smaller one for younger children, which
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| to 5 star that DWVC guarantees.
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| | isideal for all. The whole complex was
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| We conducted a comprehensive search on
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| | always clean and tidy includingaround the
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| rival Travel Agent's web sites to see if
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| | pool and in the bars and restaurants.
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| they could beat or match DWVC's price of
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| | The reception staff deserve lots of
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| £19 for a weeks accommodation, however
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| | credit - they were so helpful andfriendly
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| the best we were able to find was
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| | - booking our excursions, checking our
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| £173.42 through Travel Republic for a
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| | return transport to theairport, ordering
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| week, commencing Saturday 1st December.
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| | taxis, etc. I was really impressed by
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| DWVC certainly live up to their claim of
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| | them and theycertainly made our stay much
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| unbeatable prices, being £154.42 (or
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| | easier. We were able to stay in
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| nearly 90%) cheaper!
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| | ourapartment right up until the end of
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| So all that leaves to question is weather
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| | the last day (we had an eveningflight and
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| or not they excel with their customer
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| | you usually have to check out by 11am),
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| service. Timelinx's Customer Relations
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| | but were told to seereception that
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| Director, Craig Douglas, states that DWVC
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| | morning and they would see what they
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| and Timelinx hold customer satisfaction
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| | could do. Thatcertainly made our last day
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| as a top priority.
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| | much better.
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| Mr. Douglas says that the account
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| | The resort is fantastic and I have
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| managers in Timelinx's reservations
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| | thoroughly recommended it to my parents
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| office "can handle any type of holiday
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| | andsister!
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| request. If you are looking for a nice
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| | If you need anymore information, please
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| relaxing break in the sun or want to go
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| | feel free to e-mail me, or myhome phone
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| skiing in Andorra. We take great pride in
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| | number is ***********.
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| offering first class service to all the
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| | Kind Regards
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| holiday clubs and agents that we
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| | Lorna Lawson"
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| service".
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| | The customer service does appear very
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| Every member receives a "welcome home"
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| | thorough going by all this and the "What
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| call upon return from a holiday to
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| | do the members say" section on their
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| conduct a survey on how they enjoyed
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| | website shows.
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| their holiday and how they found the
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| | In summary DWVC does live up to their
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| booking service. The main reason for
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| | claims with unbeatable value holidays and
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| doing this is to continue to maintain and
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| | what seems to be an excellent customer
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| improve their service standards and
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| | service.
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| ensure the accommodation they offer is
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| | Written by Craig Harper (25/10/2007).
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| "always top notch".
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